Non existent Standard Bank and personnel

Item: Standard Bank
Rating: 1
Author: roulex R

I have been trying to resolve certain issues with Standard Bank fir 3-4 months now. I cannot believe, nor accept the Zero service received after almost 30 years as a customer. Laura Dingwall and Nkululeko are the reasons why I now have to leave Standard Bank. All they do is make promises with ZERO results. If anyone wants to make use of Standard Bank, rather go somewhere else.

Helpful (0)

Replies (3)

Standard Bank's replyOfficial

06 Dec 2018, 15:00

Dear Johan

Thank you for posting your comment.

Your matter has been escalated and one of our consultants will contact you as soon as possible.

We apologize for the inconvenience and undue frustration, this has caused.

We greatly appreciate your continued support

Kind regards

Complaint Resolution Centre
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*** (fax)
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Standard Bank's reply06 Dec 2018, 15:00

Official

Dear Johan

Thank you for posting your comment.

Your matter has been escalated and one of our consultants will contact you as soon as possible.

We apologize for the inconvenience and undue frustration, this has caused.

We greatly appreciate your continued support

Kind regards

Complaint Resolution Centre
***
*** (fax)
***

roulex R's updateReviewer Update

07 Dec 2018, 10:26

This is unfortunately as far as it goes. Empty promises over and over. No action and no reaction. What a disgrace to today's businessworld. The CEO of this bank obviously does not know what goes on in his business. I wish he would open his eyes to see what is going on.

roulex R's update07 Dec 2018, 10:26

Reviewer Update

Standard Bank's replyOfficial

07 Dec 2018, 10:52

Dear Johan

Thank you for taking the call.

Standard Bank's reply07 Dec 2018, 10:52

Official

Dear Johan

Thank you for taking the call.