JL
Jon L
1 reviews | Active since Apr 2019
23 Apr 2019, 08:26
Non existent service from Standard Bank
I have been a customer of Standard Bank for many years and have recently tried to set up a Shyft account so that I can transfer money abroad. After three separate attempts, along with several e-mails to the 'contact us' e-mail address, I am still waiting for a reply and have not yet been sent the details for creating an account. This is shocking service. Is there a financial services ombudsman I can write to?
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Replies (2)0
Replies (2)
Standard Bank's replyOfficial
23 Apr 2019, 10:26 Hi Jon
Thank you for posting a comment.
One of the consultants will be in contact with you as soon as possible.
We do apologize for the inconvenience caused.
Regards,
Complaint Resolution Centre
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Thank you for posting a comment.
One of the consultants will be in contact with you as soon as possible.
We do apologize for the inconvenience caused.
Regards,
Complaint Resolution Centre
***
***
Standard Bank's reply23 Apr 2019, 10:26
Official
Hi Jon
Thank you for posting a comment.
One of the consultants will be in contact with you as soon as possible.
We do apologize for the inconvenience caused.
Regards,
Complaint Resolution Centre
***
***
Thank you for posting a comment.
One of the consultants will be in contact with you as soon as possible.
We do apologize for the inconvenience caused.
Regards,
Complaint Resolution Centre
***
***
Standard Bank's replyOfficial
30 Apr 2019, 08:55Dear Jon Lurie
Thank you once again for posting your comments.
I refer to my email correspondence and can confirm that the matter is being attended to.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
Thank you once again for posting your comments.
I refer to my email correspondence and can confirm that the matter is being attended to.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
Standard Bank's reply30 Apr 2019, 08:55
Official
Dear Jon Lurie
Thank you once again for posting your comments.
I refer to my email correspondence and can confirm that the matter is being attended to.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
Thank you once again for posting your comments.
I refer to my email correspondence and can confirm that the matter is being attended to.
Kind regards
Clint Petersen
Complaint Resolution Centre
***