Non-Existent Service by Standard Bank

I wanted to increase the monthly payment limit on my accounts with Standard Bank today.

In this regard, I send e-mails to my private (personal) banker and private (business banker. The private personal banker, unfortunately, are on leave, with nobody else following up on the matter, whilst I received an e-mail from the private business banker who indicated that his "assistant" will contact me before "day-end" to resolve the matter. Again, no successful action was taken on the matter. In addition to the above-mentioned effort, I also phoned Standard Bank Business Banking on ***and *** a number of times with some of these calls reaching 22 and 25 minutes respectively, Four hours later I am STILL not able to conduct transactions on my Standard Bank accounts because of the extremely poor service being rendered by Standard Bank Business Banking and Standard Bank at large!

I f this is the typical service from Standard Bank they do not even deserve one star!