AS
Alain S
1 reviews | Active since Mar 2009
26 Jul 2025, 22:52
Non Existent Service !!!
Still no response to my review on 17 July ??? I escalated this matter to Stanard Bank Complaints on 17 July too because there was ZERO response !!! I received a response on 19 July. I phoned in on 21 July and was told to email. I phoned in again on 24 July and was told to escalate this to the service advocates Manager. I did so and again on 25 July and still ZERO rssponse. It amazes me that when I call in I am unable to be transferred to a Manager !| You services levels on defintely getting worse with each intreraction. Shame on you Standard Bank !!!
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Replies (2)
Standard Bank's replyOfficial
27 Jul 2025, 08:31Good day Alain,
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards,
Standard Bank Hello Peter Team
***
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards,
Standard Bank Hello Peter Team
***
Standard Bank's reply27 Jul 2025, 08:31
Official
Good day Alain,
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards,
Standard Bank Hello Peter Team
***
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards,
Standard Bank Hello Peter Team
***
AS
Alain S's updateReviewer Update
27 Jul 2025, 09:59I am NOT holding my breath because I was told on 29th June that a Manager would email me !!! It is 4 weeks later and ZERO response !!!!
AS
Alain S's update27 Jul 2025, 09:59
Reviewer Update
I am NOT holding my breath because I was told on 29th June that a Manager would email me !!! It is 4 weeks later and ZERO response !!!!