Non-existent Personal Loan

Good day, I am still receiving calls on a monthly basis regarding my so called person all. This issue was supposed to have been resolved last year October. It is quite pathetic and disgusting to know that it has been 8 months and my issue has not been resolved. I am appalled by Standard Bank as they cannot or will not correct the information that is supp**** to MDB Attorney’s. What is more appalling and frustrating is that the call centre agent says that he is unable to open up any documentation regarding my issue. Please can someone/anyone fix this as I am fed up and I cannot believe that after 8 months, people are still calling me.

I received call again this morning every month I am told that this will be resolved however nothing is happening. Every single call centre agent that has called me has said that they will escalate this issue but I am still receiving call regarding a personal loan that I don’t have. I am in the middle of my studies and exams and this is the call that I get early this morning to ruin my day because of Standard bank. I don’t understand why this is taking so long to be resolved. Does Standard bank have no respect for their customer ? Or are they not bothered about how this affects a customers life and reputation ?