1 reviews | Active since Jun 2017
Non existent homeloan.
<p>I have for the past few months been receiving messages asking me to pay a homeloan account.</p> <p>i initially ignored these as I do not have a homeloan and have never had one with Standard Bank.</p> <p>about a month ago I received a call from Standard Bank about this homeloan. They had all my details, including my ID number and being concernd about identity theft I spent an afternoon waiting to see someone at the Claremont branch. They gave me a reference number ********** and confirmed there was indeed a homeloan registered in my name.</p> <p>There is a house in Durban registered to someone with an ID similar to mine but differing in the last digit only.</p> <p>The demands for payment of this homeloan has now resumed. It disturbs me greatly and I have neither the energy nor time for waiting in queues.</p>
Dear Elaine
Thank you for posting the message and allowing us the opportunity to look into the matter.
We will be in contact with you shortly.
Complaint Resolution Centre
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Dear Elaine
Thank you for posting the message and allowing us the opportunity to look into the matter.
We will be in contact with you shortly.
Complaint Resolution Centre
***
Dear Elaine
Kindly refer to the email correspondence wherein the feedback was provided, however should you have any further concerns you can contact me.
Thanks,
Complaint Resolution Centre
***
Dear Elaine
Kindly refer to the email correspondence wherein the feedback was provided, however should you have any further concerns you can contact me.
Thanks,
Complaint Resolution Centre
***
