kK
karenp K
1 reviews | Active since Nov 2016
15 Jun 2024, 06:44
Non existent customer service
I moved my homeloan over to SA homeloans in November 2023 and still to this day Standard bank has not removed this from the credit bereaus. It has been a struggle for months and is causing a huge amount of problems for me
Helpful (0)
Replies (8)0
Replies (8)
Standard Bank's replyOfficial
15 Jun 2024, 08:09Dear Karen
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologize for any inconvenience or unwarranted frustration this has given you.
Kindest regards
Standard Bank Hello Peter Team
***
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologize for any inconvenience or unwarranted frustration this has given you.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's reply15 Jun 2024, 08:09
Official
Dear Karen
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologize for any inconvenience or unwarranted frustration this has given you.
Kindest regards
Standard Bank Hello Peter Team
***
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologize for any inconvenience or unwarranted frustration this has given you.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's replyOfficial
15 Jun 2024, 11:20Dear Karen
Please note we tried phoning you, but were unable to reach you.
Please indicate a time that works for you so we can be in touch.
Eager to hear your thoughts.
Kindest regards
Standard Bank Hello Peter Team
***
Please note we tried phoning you, but were unable to reach you.
Please indicate a time that works for you so we can be in touch.
Eager to hear your thoughts.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's reply15 Jun 2024, 11:20
Official
Dear Karen
Please note we tried phoning you, but were unable to reach you.
Please indicate a time that works for you so we can be in touch.
Eager to hear your thoughts.
Kindest regards
Standard Bank Hello Peter Team
***
Please note we tried phoning you, but were unable to reach you.
Please indicate a time that works for you so we can be in touch.
Eager to hear your thoughts.
Kindest regards
Standard Bank Hello Peter Team
***
kK
karenp K's updateReviewer Update
15 Jun 2024, 12:28Good afternoon. I saw the phone call, but my phone hardly rang
kK
karenp K's update15 Jun 2024, 12:28
Reviewer Update
Good afternoon. I saw the phone call, but my phone hardly rang
Standard Bank's replyOfficial
15 Jun 2024, 12:33Dear Karen
Please confirm the convenient time we can contact you.
Looking forward to your response.
Kindest regards
Standard Bank Hello Peter Team
***
Please confirm the convenient time we can contact you.
Looking forward to your response.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's reply15 Jun 2024, 12:33
Official
Dear Karen
Please confirm the convenient time we can contact you.
Looking forward to your response.
Kindest regards
Standard Bank Hello Peter Team
***
Please confirm the convenient time we can contact you.
Looking forward to your response.
Kindest regards
Standard Bank Hello Peter Team
***
kK
karenp K's updateReviewer Update
15 Jun 2024, 12:34I am available now
kK
karenp K's update15 Jun 2024, 12:34
Reviewer Update
I am available now
Standard Bank's replyOfficial
15 Jun 2024, 15:01Dear Karen
Thank you for taking our call.
Kindly note that we have received your email and we will escalate this matter to our team accordingly.
Have a great day further.
Kindest regards
Standard Bank Hello Peter Team
***
Thank you for taking our call.
Kindly note that we have received your email and we will escalate this matter to our team accordingly.
Have a great day further.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's reply15 Jun 2024, 15:01
Official
Dear Karen
Thank you for taking our call.
Kindly note that we have received your email and we will escalate this matter to our team accordingly.
Have a great day further.
Kindest regards
Standard Bank Hello Peter Team
***
Thank you for taking our call.
Kindly note that we have received your email and we will escalate this matter to our team accordingly.
Have a great day further.
Kindest regards
Standard Bank Hello Peter Team
***
kK
karenp K's updateReviewer Update
17 Jun 2024, 11:08Thank you for the call. I am looking forward to the feedback.
Regards
Regards
kK
karenp K's update17 Jun 2024, 11:08
Reviewer Update
Thank you for the call. I am looking forward to the feedback.
Regards
Regards
kK
karenp K's updateReviewer Update
19 Jun 2024, 09:22Please can you respond to my reqeust as i have heard nothing from you and this is an urgent matter
kK
karenp K's update19 Jun 2024, 09:22
Reviewer Update
Please can you respond to my reqeust as i have heard nothing from you and this is an urgent matter