Non Existent customer service

Item: Standard Bank
Rating: 1
Author: Asha J

When the bank wants you to sign up for their expensive accounts they sell you all these great benefits that you trust are true and you will be getting the best for your money. Not with Std Bank Prestige Banking. I sent an email to the prestige banking desk on the 5 February 2019. And to date still waiting for a response from them.

Helpful (0)

Replies (2)

Standard Bank's replyOfficial

15 Feb 2019, 12:10

Thank you for posting your comment.

We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.

We apologize for the inconvenience and undue frustration, this has caused.

We greatly appreciate your continued support

Kind regards

Complaint Resolution Centre
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Standard Bank's reply15 Feb 2019, 12:10

Official

Asha J's updateReviewer Update

15 Feb 2019, 12:24

So this is the generic reply that I've seen on all the other complaints.

Asha J's update15 Feb 2019, 12:24

Reviewer Update

So this is the generic reply that I've seen on all the other complaints.