P
Pierre
1 reviews | Active since Aug 2022
13 Nov 2019, 10:06
Non Existent Client Service
Lodged a Complaint on 6 November, received a automated response, no further client was received. Standard Bank's service is terrible, employees and management should consider the fact that they do not deal with robots, generic automated responses do not constitute as client service. I am at the point of canceling all my facilities with the bank and move to Investec.
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Standard Bank's replyOfficial
13 Nov 2019, 16:16Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
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We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
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***
Standard Bank's reply13 Nov 2019, 16:16
Official
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
***
***
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
***
***