Non disclosure and *****

Item: Standard Bank
Rating: 1
Author: Ann M

Kindly advise you did not diclose the date you are going to debit ,you do as you pleased.

As per my contract with you the amout you suppose to debit R5657.24 instead you took 5754.12. Where is the other So where is my R96.88 gone to!!!!!!!! .

I will taking this to hello peter and the ombudman in terms of non disclosure of when will you start devoting.

Regards

Helpful (0)

Replies (1)

Standard Bank's replyOfficial

27 Nov 2018, 14:36

Dear Ann

Thank you for posting your comment.

We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.

We apologize for the inconvenience and undue frustration, this has caused.

We greatly appreciate your continued support

Kind regards

Complaint Resolution Centre
***
*** (fax)
***

Standard Bank's reply27 Nov 2018, 14:36

Official