NM
NATASSHA M

1 reviews | Active since Dec 2018

28 Jul 2020, 08:28

NON DELIVERY OF SERVICE

I have a fixed deposit expiring this week and whenever I call Standard Bank and they can't assist me. There's no email correspondence. It's just a pathetic service. If you ask them to call you back, after 3 weeks you get an email requesting your query. Shocking

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Replies (2)
Standard Bank
Standard Bank's reply28 Jul 2020, 09:40
Official
Hello Natassha

Thank you for posting your comments. 

Your matter was escalated accordingly. We will revert to you as soon as possible. 

Kind regards 
Complaint Resolution Centre 
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Standard Bank
Standard Bank's reply18 Aug 2020, 13:56
Official
Hello Natassha

Thank you for bringing your concerns to our attention. 

E-mails were sent to you requesting further details. 

Awaiting your response.

Complaint Resolution Centre 
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