NM
NATASSHA M
1 reviews | Active since Dec 2018
28 Jul 2020, 08:28
NON DELIVERY OF SERVICE
I have a fixed deposit expiring this week and whenever I call Standard Bank and they can't assist me. There's no email correspondence. It's just a pathetic service. If you ask them to call you back, after 3 weeks you get an email requesting your query. Shocking
Helpful (0)
Replies (2)0
Replies (2)Standard Bank's replyOfficial
28 Jul 2020, 09:40Hello Natassha
Thank you for posting your comments.
Thank you for posting your comments.
Your matter was escalated accordingly. We will revert to you as soon as possible.
Kind regards
Complaint Resolution Centre
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Complaint Resolution Centre
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Standard Bank's reply28 Jul 2020, 09:40
Official
Hello Natassha
Thank you for posting your comments.
Thank you for posting your comments.
Your matter was escalated accordingly. We will revert to you as soon as possible.
Kind regards
Complaint Resolution Centre
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Complaint Resolution Centre
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Standard Bank's replyOfficial
18 Aug 2020, 13:56Hello Natassha
Thank you for bringing your concerns to our attention.
Thank you for bringing your concerns to our attention.
E-mails were sent to you requesting further details.
Awaiting your response.
Complaint Resolution Centre
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Standard Bank's reply18 Aug 2020, 13:56
Official
Hello Natassha
Thank you for bringing your concerns to our attention.
Thank you for bringing your concerns to our attention.
E-mails were sent to you requesting further details.
Awaiting your response.
Complaint Resolution Centre
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