1 reviews | Active since Jan 2016
Non Compliant Bank
I am writing this review to make other people aware of Standard Bank, that it does not care much about its consumers and the law. I reported to Standard bank 2 weeks ago a ********** account opened by the company called AUto group Motors, a ghost company claiming to sell cars, but **** people out of their hard earned money. Standard bank till this day has not returned an email I sent to them, today another lady contacted me asking me what to do cause she also lost R20 000 she paid the money into an Standard bank account same as the one I reported to the bank as a ********** account, she says she was told that there is nothing they can do, the money got transferred immediately to another account, my question is WHy is the account still open with STANDARD Bank?? why hasn't Standard bank flagged this account?? It can only mean one thing? Standard bank doesn't care about this being against the law and that they also have people working with these ***********.
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards, Complaint Resolution Centre
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Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards, Complaint Resolution Centre
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Thank you once again for posting comments.
This matter has since been logged with the Banking Ombudsman and feedback will be provided directly from our Executive complaints desk.
Kind regards
Clint Petersen
Complaint Resolution Centre
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Thank you once again for posting comments.
This matter has since been logged with the Banking Ombudsman and feedback will be provided directly from our Executive complaints desk.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
