NON COMPLIANT ACT COMMITED

<p>Iam a prestige member and in essence that would mean I pay for hands on service, so much that ! the service I pay for is up to Shi!t! Yesterday I received an sms confirming that mydirect banking has been amended- This without me knowing! Immediately, I pick up the phone wanting to know from my banker what was done , and like always she is not available! then anoter sms followed asking me to reset and enter my one time pin this was done and the profile seemed to be up and running. In the meanwhile my husband has been allocated a chq account and for weeks has been struggling just to get a profile on the internet! On the 15th he received and email from Dumb Jeff Mphutlane with a reference ********** 965 - for his ignorance who confirms his details explaining how he is to lgg onto the system bearing in mind that my husbank now trusts this guy completely to assist him getting his profile sorted after he spend hours with consultant who got annoid with him, little did he know that Jeff had linked my card number to my hubby`s and netheless to say he failed his security checks hopelessly!! My husband was left humiliated and frowned upon cause he couldnt get it right but the idiot consultant never told him that the looking at someone else`s profile and asking security questions on it !! Then last night I tried logging onto my profile wanting to chekc my balances only to find that its been cancelled this I NEVER REQUESTED. There is a few things I want from this TODAY!!! 1) WHO AUTHORISED YOU TO LINK MY ACCOUNT AND CANCEL MY SERVICE - I WANT TO SEE THAT INSTRUCTION! 2) WHERE IS THE BANKER THAT IM PAYING FOR? I WAS LEFT ON THE PHONE FOR 30MINS TRYING TO GET ASSISTANCE AT 19H00PM AND STILL NOTHING THIS MORNING!!! 3) A CALLBACK TO MY HUSBAND AND SETTING UP HIS BANKING PROFILE!</p> <p> </p> <p>NOTE!!! - IF I DONT GET FEEDBACK TODAY CONSIDER THIS WINDING UP WITH THE BANK OMBUD FOR DISCLOSING MY DETAILS TO A THIRD PARTY AND KEEPING YOU LIABLE FOR ALL DAMAGES!!! - I WANT A NEW BANKER TODAY!! ASSIGNED TO ME IN CAPE TOWN TODAY !!!</p> <p> </p>