1 reviews | Active since Dec 2012
Non Compliance regarding Court Orders
If you are under debt review, please make sure that you check your statements because Standard Bank does not adhere to the court orders at all. Even when you communicate with their Debt Review department about what the issue is, you do not get any feedback.
They also do not care about Laywer's letters, it just gets ignored.
We have been under debt review for 8 years going on 9 years now, with an interest rate of 23.50% annually.
We have been charged between 17% and 23.50% on a monthly basis, sometimes 3 times a month.
On an overdraft balance of R89 582.80 at 02/10/2016, Standard bank has added an amount of R182 788.32 interest on to our account, where the total Interest was only supposed to be R93 218.77, we now owe R 373 742.08 and this after paying for 8 years already....
Their Debt review department does not care, it took more than 3 months for them to just send the bank statements we requested.
What else do we need to do to get assistance and to have this sorted out.
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards
Standard Bank Hello Peter Team
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Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards
Standard Bank Hello Peter Team
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