PN
Peru N

1 reviews | Active since Jan 2020

30 Jun 2021, 15:11

Non communication

I am abosolutly disgusted at the service from this bank...how do you not send out any form communication for an account that has been handed over to collections whihc you have not used in the past 5 years. Not to mention you are trying to pay your account which is handed over but when you phone the attorney they dont pick up. I have been trying to get the account i need to pay into for the past 2 months ?. This is just nonsense

0
Replies (1)
Standard Bank
Standard Bank's reply01 Jul 2021, 04:36
Official
Hello Peru, 
  Thank you for posting your comment.  We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.  We apologize for the inconvenience and undue frustration, this has caused.   We greatly appreciate your continued support   Kind regards, Complaint Resolution Centre
 *** *** (fax)
 ***