rR
rudolch R

1 reviews | Active since May 2016

13 Jul 2016, 11:32

Non closure of personal Cheque account

<p>I am very upset, getting a call from attorneys this morning saying that Standard Bank has handed me over to them (attorneys) due to the fact that an amount of R780 is oustanding. </p> <p> </p> <p>I had a personal cheque account at Standard bank with an overdraft, I stopped the account and monthly paid off my overdraft of R22k. My last payment was on 26 October 2015. I phoned Standard Bank and closed my account. Almost a year later I get a call from attorneys saying that my account was not closed and due to bank charges that have accrued over a period of time, I must make an immediate payment of R780 or legal action against me will follow. I am utterly disgust and dissapointed.</p> <p> </p>

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Replies (1)
Standard Bank
Standard Bank's reply13 Jul 2016, 12:55
Official

Good day Herman Rudolph

Thank you for your posting and allowing us an opportunity to investigate your complaint.

This matter will be allocated to a resolution specialist who will contact you to resolve your complaint.

Kind regards

Complaint Resolution Centre

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********** (fax)

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