1 reviews | Active since May 2017
Nompumelelo Huba a consultant of Standard Bank gave me unacceptable services!!!
I put a request through to upgrade to a prestige account with them. I was contacted by 2 consultants because I have put through multiple requests. The 2nd consultant named Nompumelelo Huba asked me if she can do my application and I agreed.
This took place yesterday 5th January 2024. She advised me that she will have my account completely opened before she knocks off at 6pm and she is at work today the 6th January 2024 to help do a new account opening for my wife.
Ever since up until now my account has not been upgraded, and my wife hasn't been contacted.
Standard Bank, is this the training you guys give to the bankers you'll employ?
I don't wish to continue with this bank and will move to other providers.
Nompumelelo Huba SB Private / Sales and Execution / Banker, Acquisitions / South Africa
That is on the email she rep**** to me on!!!
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards
Standard Bank Hello Peter Team
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Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards
Standard Bank Hello Peter Team
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Your matter is still being reviewed.
We will be in touch with further feedback.
Thank you
Kindest regards
Standard Bank Hello Peter Team
***
Your matter is still being reviewed.
We will be in touch with further feedback.
Thank you
Kindest regards
Standard Bank Hello Peter Team
***
Thank you for taking our call.
Please be aware that we have made an urgent escalation to the relevant department, and that feedback will be communicated to you shortly.
Regards
Standard Bank Hello Peter Team
***
Thank you for taking our call.
Please be aware that we have made an urgent escalation to the relevant department, and that feedback will be communicated to you shortly.
Regards
Standard Bank Hello Peter Team
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