KM
Kregen M

1 reviews | Active since Apr 2021

04 May 2021, 08:29

Noloyiso from Standard bank taking 100 years to give me feedback on an issue escalated

Noloyiso from Standard bank taking 100 years to give me feedback on an issue that escalated a while back. Absurd behaviour

0
Replies (2)
Standard Bank
Standard Bank's reply05 May 2021, 02:28
Official
Hello Kregen
 
Thank you for posting your comment. 
 
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. 
 
We apologize for the inconvenience and undue frustration, this has caused.  
 
We greatly appreciate your continued support  
 
Kind regards 
 
Complaint Resolution Centre
*** 
*** (fax)
*** 
KM
Kregen M's update05 May 2021, 14:40
Reviewer Update
Hi @standard bank, can I request my call recording via email?