TR
Theo R

1 reviews | Active since Feb 2015

03 Dec 2015, 10:45

Nobody Knows

I'm astonished that Standard Bank cannot give me an answer as to why my RCP is suspended. I have wasted lots of time over the last two weeks trying to get feedback but with no luck. Twice now I have been told by call centre agents that I would be called back but this as well has not happened.<br> <br> Can someone contact me in the next 24 hours so that I am no longer in the dark? I'm sure that is not an unreasonable request.

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Replies (1)
Standard Bank
Standard Bank's reply03 Dec 2015, 14:57
Official
Hello heisenberg_77,

Thank you for your posting and allowing us an opportunity to investigate your complaint.

This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.

Kind regards

Complaint Resolution Centre
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