CC
Carissa Compion-Coetzee

1 reviews | Active since Jun 2019

05 Aug 2022, 11:46

Nobody knows

I app**** for a credit card online, did the call back. Then silent. No response. When I phoned them they said they cannot tell me what is the status, they don't know!!!!! So is it impossible to speak with the department that issues the credit cards to find out what is happening??!!

0
Replies (3)
Standard Bank
Standard Bank's reply05 Aug 2022, 12:01
Official
Dear Carissa Compoin-Coetzee, 

This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands. 

Our team will be in touch.

Kindest regards, 
Standard Bank Hello Peter Team
*** 
CC
Carissa Compion-Coetzee's update08 Aug 2022, 10:07
Reviewer Update
I was told that I would get feedback Friday or today. I am still waiting.
Standard Bank
Standard Bank's reply08 Aug 2022, 10:14
Official
Good day Carissa

We will follow up with our team.

We will get back to you with further feedback.

Have a great day further.

Kindest regards, 
Standard Bank Hello Peter Team
***