NO words anymore

Item: Standard Bank
Rating: 1
Author: randy W

My loans got approved for the holiday payment. My debit orders for may hasnt been reversed.This bank is really a struggle to work with...Number one the payment holiday itself I app**** for in march already and only got approved in may.Now the debut order reversal for may is taking long.

My payment holiday was approved from may till july.Why did the debit order go off?now i must struggle to get hold of you guys to reverse it

Helpful (0)

Replies (3)

Standard Bank's replyOfficial

27 Jul 2020, 10:23

Hello Randy

Thank you for posting your comments.
Your matter was escalated accordingly. We will revert to you as soon as possible.
Kind regards
Complaint Resolution Centre
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Standard Bank's reply27 Jul 2020, 10:23

Official

Hello Randy

Thank you for posting your comments.
Your matter was escalated accordingly. We will revert to you as soon as possible.
Kind regards
Complaint Resolution Centre
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randy W's updateReviewer Update

28 Jul 2020, 08:16

A day later and no feedback

randy W's update28 Jul 2020, 08:16

Reviewer Update

A day later and no feedback

Standard Bank's replyOfficial

31 Jul 2020, 12:55

Dear Randy

This matter has been resolved, as per the feedback received from you.

Kind regards
Complaint Resolution Centre
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Standard Bank's reply31 Jul 2020, 12:55

Official

Dear Randy

This matter has been resolved, as per the feedback received from you.

Kind regards
Complaint Resolution Centre
**********
***********