no words

<p>I find it unaccepatable holding for a consultant to answer. i waited and waited and no one picked up till i ran out of airtime. </p> <p>if consultants are not capable of handling call volumes, than get more. </p> <p>I dont have time to go to the bank in person as i work hense i call through for assistance but the service is appauling . </p> <p> </p> <p> </p>