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Tonny T

1 reviews | Active since Apr 2015

11 Nov 2022, 13:10

No wonder why their branches keep on closing

No wonder why their branches keep on closing.. this shall continue until standard bank is no more.. how can you wait for more than 2 hours just to update a profile and order a new card.. poor service from standard bank mall of the north. 2 hours is a lot! Absolutely NO customer service.. post office is way better than standard bank mall of the north

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Replies (1)
Standard Bank
Standard Bank's reply11 Nov 2022, 13:19
Official
Dear Tonny Thobejane

This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands. 

Our team will be in touch. 

Kindest regards, Standard Bank Hello Peter Team ***