TM
Tsiko M

1 reviews | Active since Sept 2014

03 Dec 2015, 17:08

no wonder south africans are indebt! standard bank

I have been trying to close my standard bank credit card for the past 3 weeks!!!, I ran into some funds and paid it up but after three weeks they have failed to close a simple account and I am being sent from pillar to post via their call center and endless service request updates<br> <br> I believe this is just a gimmick to ensure people stay with the facility so that they can be tempted to utilize it!<br> its so sad and frustrating

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Replies (1)
Standard Bank
Standard Bank's reply04 Dec 2015, 10:54
Official
Hello Tsikomac,

Thank you for your posting and allowing us an opportunity to investigate your complaint.

This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.

Kind regards

Complaint Resolution Centre
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