no wonder I prefer FNB

Money was deposited to me(my money) Friday 06 January 2014. I tried to use it over the internet only to realise that my limit has been reset to zero.i went into the branch to fix it. After 40 minutes of filling forms, up and down, i was told that i could not increase the internet limit because they had to verify the amount. I mean really, its my money. i asked them to close my acount and give me my money, they still refused. now i have not paid my bills and my things are behind while i have money. i am told i must wait 3 days before i can use my money??? so, for the next 3 days, i can't do anything? my internet limit will remain zero and after 3 days i must go back to the branch and spend hours trying to increase it???? , seriously now???? i want my money and i want the account to be closed. what an inconvinienc.e. Centurion branch is actually the worst. its just that i never complained about themlast time, instead of doing a replacement card, the app**** for a new card, which messed up m stuff once more.