No withdrawals on Sundays
<p>After waiting 1 Hour in a queue, the teller informs me that they "don't so withdrawals on a Sunday". I asked if that was advertised anywhere. She said no. I asked if she thought it should be. She said "Probably". And continued with life. A waste of time! Standard bank, all it takes is a few words on a piece of paper at the window of the teller or the end of the queue to save your customers the time and effort. Simple, cost-effective things like this will go along way in terms of customer satisfaction. Do better.</p>
Good day Nadia
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Good day Nadia
Thank you for your posting.
Please note that further details have been requested from you via email in order for us to address your concerns.
We await your response.
Best regards
Complaint Resolution Centre
***
*** (fax)
***
