1 reviews | Active since Dec 2016
No value to customers
<p>I experienced major internet ***** from my bank account on Wednesday, 7th Dec and your ***** department deam it acceptable to advise that they require 4-6 weeks to investigate and that the response time to any emails are 2-3 business days. Well it's Monday and my account is frozen and no-one is bothering to keep me informed or updated. I have been a very loyal customer for 30 years - doesn't mean anything at all!</p>
Good day Debbie Mulder
Thank you for your posting.
Please note that further details have been requested from you via email in order for us to address your concerns.
We await your response.
Best regards
Complaint Resolution Centre
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Good day Debbie Mulder
Thank you for your posting.
Please note that further details have been requested from you via email in order for us to address your concerns.
We await your response.
Best regards
Complaint Resolution Centre
***
*** (fax)
***
Good day Debbie Mulder
Thank you for your posting.
We apologise that you have experienced this incident.
Your comments have been forwarded to the relevant business unit who will provide feedback to you directly.
Best regards
Complaint Resolution Centre
***
*** (fax)
***
Good day Debbie Mulder
Thank you for your posting.
We apologise that you have experienced this incident.
Your comments have been forwarded to the relevant business unit who will provide feedback to you directly.
Best regards
Complaint Resolution Centre
***
*** (fax)
***