MM
Masesi M

1 reviews | Active since Jun 2017

02 Nov 2017, 08:18

No value for customers

Since 2004 I'm using standard bank,my salary goes to standard bank.I wanted a loan to buy car Standard bank declined.Wesbank approved me.I needed a credit card,standard bank declined....reason "affordability" Absa approved and gave me 60 000 .In march 2017 I app**** it was approved 90% unfortunately was was bought before i could make an offer.Now I need home loan again ,Nedbank approved me for 90%,Home Loans 90% as well and I thought then Standard bank will give me 100% NOOOO,even worse it is DECLINED reason "AFFORDABILITY".Why am I still with standard after all these years of being a loyal customer.I went to branch in North gate to ask they called consultants I spoke to them and guess what.There is nothing there can do from their side it was declined.Time to move to bank where I'm appreciated.With standard bank I qualify for Life cover and personal loans.I get calls everyday about that but what I want they cannot give to me.

0
Replies (3)
Standard Bank
Standard Bank's reply02 Nov 2017, 11:26
Official

Thank you for posting your comments.

The matter is receiving attention and we will be in contact with you shortly.

Regards

Complaint Resolution Centre

Tel: ***

Email: ***.z

Standard Bank
Standard Bank's reply02 Nov 2017, 11:26
Official

Thank you for posting your comments.

The matter is receiving attention and we will be in contact with you shortly.

Regards

Complaint Resolution Centre

Tel: ***

Email: ***.z

MM
Masesi M's update06 Nov 2017, 10:02
Reviewer Update
In Standard bank "Shortly" means after a week or weeks.I'm still waiting for contact shortly