NM
Naomi M

1 reviews | Active since Jul 2016

05 Mar 2021, 09:47

No Urgency with assisting ********* activities

Standard Bank has been duplicating most of my transactions and its becoming a problem. Bank opens at 9 am , closes at 3 30 pm (most people's working hours) and they do not answer their phones. As I type this, I have been holding on the line for 45min.

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Replies (1)
Standard Bank
Standard Bank's reply06 Mar 2021, 03:50
Official
Hello Naomi
 Thank you for posting your comment.  We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.  We apologize for the inconvenience and undue frustration, this has caused.   We greatly appreciate your continued support   Kind regards  Complaint Resolution Centre
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