NJ
Nadine J
1 reviews | Active since Aug 2015
31 Aug 2015, 09:40
No Urgency
My bank details were utilized to open ********** accounts. In March, having received notification of debit orders for accounts that I know I did not open, I call Standard Bank and request reversal of the debit orders. I then went into the bank, explained what happened and requested a new account, the consultant advised me that she would put through the request with \a note"about the ********** activity in the hope that it would speed up the process- 6 months later and after numerous enquiries I'm still hearing back from them...<br> <br> Last week"
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Replies (1)Standard Bank's replyOfficial
01 Sept 2015, 08:40Hello njeftha,
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Standard Bank's reply01 Sept 2015, 08:40
Official
Hello njeftha,
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
