NJ
Nadine J

1 reviews | Active since Aug 2015

31 Aug 2015, 09:40

No Urgency

My bank details were utilized to open ********** accounts. In March, having received notification of debit orders for accounts that I know I did not open, I call Standard Bank and request reversal of the debit orders. I then went into the bank, explained what happened and requested a new account, the consultant advised me that she would put through the request with \a note"about the ********** activity in the hope that it would speed up the process- 6 months later and after numerous enquiries I'm still hearing back from them...<br> <br> Last week"

0
Replies (1)
Standard Bank
Standard Bank's reply01 Sept 2015, 08:40
Official
Hello njeftha,

Thank you for your posting and allowing us an opportunity to investigate your complaint.

This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.

Kind regards

Complaint Resolution Centre
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*** (fax)
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