TM
Tendai M
1 reviews | Active since Apr 2012
16 Sept 2024, 21:59
No update being given on transaction
Closing case without even updating me to offer any explanation.
Please update me , i even phoned and still no feedback. I am not putting many details here please refer to the issue ref number
Helpful (0)
Replies (6)0
Replies (6)
Standard Bank's replyOfficial
17 Sept 2024, 07:18Hi Tendai
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
Kindly provide us with your account or id numbers for us to escalate your matter further.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support.
Kind Regards
Standard Bank Hello Peter Team
***
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
Kindly provide us with your account or id numbers for us to escalate your matter further.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support.
Kind Regards
Standard Bank Hello Peter Team
***
Standard Bank's reply17 Sept 2024, 07:18
Official
Hi Tendai
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
Kindly provide us with your account or id numbers for us to escalate your matter further.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support.
Kind Regards
Standard Bank Hello Peter Team
***
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
Kindly provide us with your account or id numbers for us to escalate your matter further.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support.
Kind Regards
Standard Bank Hello Peter Team
***
Standard Bank's replyOfficial
18 Sept 2024, 12:26Good day Tendai
This is not the level of service we strive for.
We understand your frustration and are here to help.
We can assure you that your matter is now in the right hands.
Our team will be in touch.
Kindest regards
Standard Bank Hello Peter Team
***
This is not the level of service we strive for.
We understand your frustration and are here to help.
We can assure you that your matter is now in the right hands.
Our team will be in touch.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's reply18 Sept 2024, 12:26
Official
Good day Tendai
This is not the level of service we strive for.
We understand your frustration and are here to help.
We can assure you that your matter is now in the right hands.
Our team will be in touch.
Kindest regards
Standard Bank Hello Peter Team
***
This is not the level of service we strive for.
We understand your frustration and are here to help.
We can assure you that your matter is now in the right hands.
Our team will be in touch.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's replyOfficial
18 Sept 2024, 13:34Dear Tendai
We will follow up with our team and we will be in touch with further feedback.
Please be on the look out for further feedback.
Kindest regards
Standard Bank Hello Peter Team
***
We will follow up with our team and we will be in touch with further feedback.
Please be on the look out for further feedback.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's reply18 Sept 2024, 13:34
Official
Dear Tendai
We will follow up with our team and we will be in touch with further feedback.
Please be on the look out for further feedback.
Kindest regards
Standard Bank Hello Peter Team
***
We will follow up with our team and we will be in touch with further feedback.
Please be on the look out for further feedback.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's replyOfficial
18 Sept 2024, 13:38Our team will be in touch. Please be on the look out for further feedback.
Standard Bank's reply18 Sept 2024, 13:38
Official
Our team will be in touch. Please be on the look out for further feedback.
Standard Bank's replyOfficial
25 Sept 2024, 16:19Hi Tendai
We made three attempts to reach you on your mobile and sadly could not get hold of you. Please let us when we can reach out to you at your convenience. In the meantime, we will be closing the matter on our side, but we do hope you will contact us if you still need any assistance. Kindest regards, Standard Bank Social Media Team***
We made three attempts to reach you on your mobile and sadly could not get hold of you. Please let us when we can reach out to you at your convenience. In the meantime, we will be closing the matter on our side, but we do hope you will contact us if you still need any assistance. Kindest regards, Standard Bank Social Media Team***
Standard Bank's reply25 Sept 2024, 16:19
Official
Hi Tendai
We made three attempts to reach you on your mobile and sadly could not get hold of you. Please let us when we can reach out to you at your convenience. In the meantime, we will be closing the matter on our side, but we do hope you will contact us if you still need any assistance. Kindest regards, Standard Bank Social Media Team***
We made three attempts to reach you on your mobile and sadly could not get hold of you. Please let us when we can reach out to you at your convenience. In the meantime, we will be closing the matter on our side, but we do hope you will contact us if you still need any assistance. Kindest regards, Standard Bank Social Media Team***