1 reviews | Active since Aug 2011
No trust from Standard Bank to Customer?!
Hi.Good day.<br> I was a FNB customer almost 9 years and i have decided to switch to STD Bank after i have been convinced by STD Bank sales consultant how GOOD their products are.<br> When i switched from FNB ,they have told me i must wait minimum 3 months(my salary must be in my current account i least 3 months) then after i will be qualify for credit card that ALREADY offered me by FNB with limit of R13.000.BECAUSE i was convinced already So i stopped my FNB Credit Card application and i have waited 3 more months to apply credit card from SB.So i didn't want my credit card from FNB because my SAVINGS and CURRENT accounts are already in SB. I am PERMANENT RESIDENT in SA and i have Edgars Credit account more then 7 years...<br> I have been informed from STD Bank brunch today.i have no minimum requirement to apply to credit card because i have no South African ID.Yes i have no South African ID yet because everybody knows how SLOW home affairs is.I have been app**** For ID and i have given proof of ID application from home affairs to the SB.They have told me it will be enough.Now they said my credit card application is REJECTED.This is disappointing and absolutely unacceptable!!!<br>
Thank you for your posting and allowing us an opportunity to investigate your complaint.
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Complaint Resolution Centre
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Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
