IM
IDLETT M

1 reviews | Active since Apr 2024

16 Jul 2024, 08:25

NO TRANSPARENCY

No transparency from STANDARD BANK AND NEWTON , my acc was handed to Newton Attorney's after numerous of balance disputes, YESTERDAY it was only brought to my attention that account was recalled back to Standard bank, few days ago sent email requesting balance to personal lending collections till now no feedback. Called them was verified all authentication was correct besides COULDN'T confirm account no wasnt assisted, i called again with account number INSTEAD was TRANSFERed from different departments

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Replies (2)
Standard Bank
Standard Bank's reply16 Jul 2024, 09:56
Official
Good day Idlett

We are saddened to hear that this has been your experience. 

We take these matters very seriously and can assure you that we will be attending to your query with urgency. 

We will be taking a closer a look and will get back to you shortly. 

Kindest regards
Standard Bank Hello Peter Team 
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Standard Bank
Standard Bank's reply16 Jul 2024, 17:23
Official
Good day. 

Thank you for taking our call and  allowing us the opportunity to turn your experience with us into a positive one. 

Our team has assured us that the matter is resolved to your satisfaction, we are so glad we could assist. 

Should you need any further assistance, we’re always here to help. 

Kindest regards
Standard Bank Hello Peter Team 
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