No team players amongst the employees

<p>I was disturbed with the conversation I intercepted where an employee who wanted to assist in directing us, in a long que, to people that her colleagues that could assist. She asked us one by one for our business then proceeded to her two colleague tellers Zenkosi and Candice who had no one to assist and asked them if they could help us and they both flatly refused saying she should help us herself if she wanted. She pleaded with them saying she has a pile of work she was busy and she had people going to her as I saw. I was so disappointed by the lack of team playing and lack of respect for us as clients that was portrayed by these two ladies as I don't think they cared we could hear and were wondering why we were not being helped. This was in the day on the 14th of November 2016</p>