BM
Bonga M
1 reviews | Active since Oct 2013
30 Mar 2016, 22:42
No such thing as an answer in 7 working days...
I went on holiday in Lesotho and to my surprise I was over billed for debit swaps, first thing when I get to the country I report it and an investigation was logged on the 02/01/2016 with ref number *** and was meant to get a response on the 17/02/2016 they latest. Till today no one in the whole of Standard bank has given me a reply let alone an sms. Love the bank but thinking twice about continuing my business with them...
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Standard Bank's replyOfficial
31 Mar 2016, 12:46Hello weirdo derailed,
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Standard Bank's reply31 Mar 2016, 12:46
Official
Hello weirdo derailed,
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***