rW
robert W

1 reviews | Active since Nov 2017

26 Mar 2019, 14:51

No standart at STANDARD BANK

where to Start,

well for 3 days now i have been calling for assistance and i have not had any of my calls answered. i hold the line for more that 12 min at a time where i just give up!

this is my Airtime and my time where i could be doing something more productive than waist my time calling a ghost line (ghost call center) to assist my query. this must tell me i must waist my time again and go in to a branch and see if they would be able to assist my issue i am having.

i have sent 3 emails now to the complaint email - and i an tell you now that if they don't answer calls - they surely wont come back to my complaint emails.

i am a (sad to say) new client that got ***dover on false adverti*****t and empty promises.

thank you - can you at least buy me a drink next time!

get back to me !!!

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Replies (1)
Standard Bank
Standard Bank's reply26 Mar 2019, 15:34
Official
Hi Robert

Thank you for posting a comment.

One of the consultants will be in contact with you as soon as possible.

Regards,
Complaint Resolution Centre
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