MP
Marna P

1 reviews | Active since Apr 2018

12 Oct 2022, 15:22

No Standard Standard bank

This bank seems to invent new ways of being ***********. I reported Standard bank business bank to the banking ombudsman but they don't respond at all. Whatever you do never never fall for their so called Bizflex products. At times it disappears from my internet banking profile only to re-appear. They just don't have their ducks in a row. They 'upgraded' their internet banking but it is buffering and nothing is happening. My Standard bank current account card displays an error message at times and sometimes works. I have already received a new card but must pay for a card even if I am not at fault. I took the new card to a branch and was told it should work. The Bizflex loan is supposed be supportive of small business but when you need the funds the most Standard bank deducts a daily amount from your account. I would not recommend this bank to anyone ever.

0
Replies (1)
Standard Bank
Standard Bank's reply12 Oct 2022, 15:37
Official
Good Day Marna 

Thank you for raising your concerns with us. 

We have escalated your matter and we can assure you that the relevant team has your query in hand and has prioritized a resolution for you. 

Our team will be in touch with further feedback. 

Kind regards 
Standard Bank Help Centre 
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