TD
Tereza D

1 reviews | Active since Aug 2012

15 Oct 2018, 10:53

NO STANDARD BANK ACCOUNT - but being harassed by debt collectors

For the last 5 or more years I have been receiving threatening calls and harassing calls from their offices and their debt collectors. I have tried unsuccessfully attempted to get my number of the the Standard Bank Database. I am not an account holder at Standard Bank, neither have I been since the mid-1990's. The last time I complained on HelloPeter I was assured that this would be remedied and for a short while I have had a reprieve. I have just a call and when asking to speak to a supervisor the call agent put the phone down on me. SB if you don't stop I am going to open a case of harassment against you and your agents. I have had this number for 15 years. Surely by now you have tracked this woman down. Please call me urgently to remedy once and for ALL. I have just had it in chunks. No time to be polite anymore.

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Replies (1)
Standard Bank
Standard Bank's reply15 Oct 2018, 16:17
Official

Thank you for posting your comment.

We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.

We apologize for the inconvenience and undue frustration, this has caused.

We greatly appreciate your continued support

Kind regards

Complaint Resolution Centre
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