No Standard Bank

I write on behalf of my daughter who is a trainee Chartered Accountant. As I have been banking with Standard Bank for over 30 years, my daughter decided to follow my lead. On opening her account she was promised the world, given her career. Her first purchase was to be a motor vehicle so she was advised to invest until she saved enough for a deposit. From the account she is investing in, she was told, she would have access to her money within 24 hours. Now that she has saved enough for a deposit, she is attempting to access her money. The broker she dealt with is unavailable, even on his cell phone. Nobody else seems competent enough to assist. She is told that she can only access her money in 3 to 5 days. The dealership through which she is buying her car is only willing to hold the special price until the end of June. Because of the incompetence of the people who work at Standard Bank, she may have to lose out on the special offer, and worse, the price of her preferred vehicle goes up from 1st July. My advice, to young people, don't bank with an *********** institution.