PN
PJ N
1 reviews | Active since Mar 2010
16 May 2021, 18:52
NO SMS's for over ONE YEAR
My wife and I have accounts with Standard Bank now for many years. the service at Standard bank (a financial institution) has degraded to very poor. Evan though we are paying to receive SMS's on all our accounts we have been receiving none for over one year. The implications are far reaching as it compromise our financial security and incurs additional costs on us as we have to draw lengthy statements often. Kindly resolve ASAP.
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Standard Bank's replyOfficial
16 May 2021, 21:38Hello
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards, Complaint Resolution Centre
*** *** (fax)***
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards, Complaint Resolution Centre
*** *** (fax)***
Standard Bank's reply16 May 2021, 21:38
Official
Hello
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards, Complaint Resolution Centre
*** *** (fax)***
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards, Complaint Resolution Centre
*** *** (fax)***