CD
Cat D

1 reviews | Active since May 2010

03 Jul 2018, 14:05

No SMSs anymore?

If have, for some reason, stopped receiving SMSs from Standard Bank for debit orders that go off my account.

Could you please rectify this? I want to receive an SMS for every debit order that goes off my account. (All my debit orders are obviously above R100.)

0
Replies (2)
Standard Bank
Standard Bank's reply03 Jul 2018, 16:20
Official

Dear Carin

Thank you for posting your comment.

We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.

We apologize for the inconvenience and undue frustration, this has caused.

We greatly appreciate your continued support

Kind regards

Complaint Resolution Centre
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Standard Bank
Standard Bank's reply06 Jul 2018, 08:41
Official

Dear Carin

Thank you once again for posting your comments.

I refer to our email correspondence with each other and can confirm that the matter has been attended to.

Kind regards

Clint Petersen

Complaint Resolution Centre

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