No slot for smart ID visit after almost 3 months of waiting. PATHETIC.

Item: Standard Bank
Rating: 1
Author: Mark J

Almost 3 months since I app**** for an ID and I still cannot get a booking with standard bank.. How useless is this?

Helpful (0)

Replies (3)

Standard Bank's replyOfficial

27 Nov 2021, 10:49

Dear Mark J

Thank you for posting your comment.

We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.

We apologize for the inconvenience and undue frustration, this has caused.

We greatly appreciate your continued support.

Kind regards

Complaint Resolution Centre
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Standard Bank's reply27 Nov 2021, 10:49

Official

Dear Mark J

Thank you for posting your comment.

We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.

We apologize for the inconvenience and undue frustration, this has caused.

We greatly appreciate your continued support.

Kind regards

Complaint Resolution Centre
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Mark J's updateReviewer Update

27 Nov 2021, 18:43

Your reply is absolutely useless and just as pathetic as you are. It does not solve the problem.

Mark J's update27 Nov 2021, 18:43

Reviewer Update

Your reply is absolutely useless and just as pathetic as you are. It does not solve the problem.

Standard Bank's replyOfficial

29 Nov 2021, 17:48

Dear Mark J

Thank you for allowing us the opportunity to look into your matter.

Another email response has been sent to you today.

We appreciate your support and loyalty.

Kind regards,
Customer Resolution Centre
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Standard Bank's reply29 Nov 2021, 17:48

Official