1 reviews | Active since Jan 2018

16 Feb 2016, 21:48

No slip in deposit envelope

Hi there<br> <br> I made a deposit yesterday at The Glen branch at the atm. I did however not put the slip in the envelope. I called customer care for assistance. I was placed on hold for a very long time then the lady transferred me and it just rang till the call got cut. We use our cellphones for these very long longs then we still get cut off and have to phone again and start the whole process all over again. Can someone please give me a call to assist me.<br> <br>

0
Replies (1)
Standard Bank
Standard Bank's reply17 Feb 2016, 11:45
Official
Hello sashaf,

Thank you for your posting and allowing us an opportunity to investigate your complaint.

This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.

Kind regards

Complaint Resolution Centre
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