EB
Estelle B
1 reviews | Active since Jun 2012
27 Oct 2015, 10:31
no settlement amount
This morning I phoned St Bank to get a settlement amount for my credit card. I was put through to 5 different divisions, of which none could help me! The last one told me I am not on the system! How hard is it to just get an amount and to close the account??
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Standard Bank's replyOfficial
27 Oct 2015, 14:36Hello Estelle28,
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Best regards,
Standard Bank's reply27 Oct 2015, 14:36
Official
Hello Estelle28,
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Best regards,