AL
Ana L

1 reviews | Active since Mar 2009

29 Mar 2022, 08:31

No service worst bank

I have been trying to cancel my home loan insurance for the past two months with no joy. Yesterday I spent the whole day trying to get through to someone in the home loan department. Left messages and no one has bothered to call me back. There is no customer service whatsoever at this bank.

0
Replies (1)
Standard Bank
Standard Bank's reply07 Apr 2022, 21:56
Official
Hello Ana

Thank you for bringing your concerns to our attention. 

Your concerns have been escalated to our Insurance Management team. 

We will be in touch with further feedback.

Standard Bank Help Centre
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