1 reviews | Active since Sept 2016

05 Sept 2016, 15:54

No service provided

<p>I hold two prestige accounts and have on several occasions requested the prestige banker at Claremont to obtain cards and other requests. Not once has he come back to me, provided me with what I requested or done what was requested. This is simply not acceptable and must be looked into. </p>

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Replies (2)
Standard Bank
Standard Bank's reply06 Sept 2016, 10:16
Official

Good day Nick Elliott

Thank you for your posting.

Please note that further details have been requested from you via email in order for us to address your concerns.

We await your response.

Best regards

Complaint Resolution Centre

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********** (fax)

Standard Bank
Standard Bank's reply06 Sept 2016, 15:30
Official

Good day Nick Elliott

Thank you for your posting and allowing us an opportunity to investigate your complaint.

This matter will be allocated to a resolution specialist who will contact you to resolve your complaint.

Kind regards

Complaint Resolution Centre

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********** (fax)

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