TS
Tania S
1 reviews | Active since Oct 2016
31 Mar 2023, 14:47
No service or answers on phone or in bank
Standard bank block my account without notice. No payments could be made or received. NO assistance on phone or in bank. Waited whole day to get answers which I still don't have.
Helpful (0)
Replies (5)0
Replies (5)
Standard Bank's replyOfficial
31 Mar 2023, 14:49Dear Tania
This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands.
This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands.
We will be taking a closer a look and will get back to you
Kindest regards,
Standard Bank Hello Peter Team
Standard Bank's reply31 Mar 2023, 14:49
Official
Dear Tania
This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands.
This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands.
We will be taking a closer a look and will get back to you
Kindest regards,
Standard Bank Hello Peter Team
Standard Bank's replyOfficial
31 Mar 2023, 16:15Hello Tania
Thank you for taking our call earlier; we attempted to contact you again to confirm whether the branch was able to assist you in resolving your complaint.
Please let us know when is a good time to contact you back.
Thank you for taking our call earlier; we attempted to contact you again to confirm whether the branch was able to assist you in resolving your complaint.
Please let us know when is a good time to contact you back.
Kindest regards,
Standard Bank Hello Peter Team
Standard Bank's reply31 Mar 2023, 16:15
Official
Hello Tania
Thank you for taking our call earlier; we attempted to contact you again to confirm whether the branch was able to assist you in resolving your complaint.
Please let us know when is a good time to contact you back.
Thank you for taking our call earlier; we attempted to contact you again to confirm whether the branch was able to assist you in resolving your complaint.
Please let us know when is a good time to contact you back.
Kindest regards,
Standard Bank Hello Peter Team
TS
Tania S's updateReviewer Update
31 Mar 2023, 16:46Thank you the problem is finally resolved. I would just like Standard bank to allocate a new business banker for my business, my previous banker resigned. You could phone me next week any day between 11h00 and 14h00.
TS
Tania S's update31 Mar 2023, 16:46
Reviewer Update
Thank you the problem is finally resolved. I would just like Standard bank to allocate a new business banker for my business, my previous banker resigned. You could phone me next week any day between 11h00 and 14h00.
Standard Bank's replyOfficial
31 Mar 2023, 16:53Dear Tania
This is not the level of service we strive for.
We understand your frustration and are here to help.
We can assure you that your matter is now in the right hands.
Our team will be in touch.
Kindest regards,
Standard Bank Hello Peter Team
***
This is not the level of service we strive for.
We understand your frustration and are here to help.
We can assure you that your matter is now in the right hands.
Our team will be in touch.
Kindest regards,
Standard Bank Hello Peter Team
***
Standard Bank's reply31 Mar 2023, 16:53
Official
Dear Tania
This is not the level of service we strive for.
We understand your frustration and are here to help.
We can assure you that your matter is now in the right hands.
Our team will be in touch.
Kindest regards,
Standard Bank Hello Peter Team
***
This is not the level of service we strive for.
We understand your frustration and are here to help.
We can assure you that your matter is now in the right hands.
Our team will be in touch.
Kindest regards,
Standard Bank Hello Peter Team
***
Standard Bank's replyOfficial
04 Apr 2023, 13:20Dear Tania,
Thank you for taking our call and allowing us the opportunity to turn your experience with us into a positive one, we are so glad we could assist.
Should you need any further assistance, we’re always here to help.
Kindest regards,
Standard Bank Hello Peter Team
***
Thank you for taking our call and allowing us the opportunity to turn your experience with us into a positive one, we are so glad we could assist.
Should you need any further assistance, we’re always here to help.
Kindest regards,
Standard Bank Hello Peter Team
***
Standard Bank's reply04 Apr 2023, 13:20
Official
Dear Tania,
Thank you for taking our call and allowing us the opportunity to turn your experience with us into a positive one, we are so glad we could assist.
Should you need any further assistance, we’re always here to help.
Kindest regards,
Standard Bank Hello Peter Team
***
Thank you for taking our call and allowing us the opportunity to turn your experience with us into a positive one, we are so glad we could assist.
Should you need any further assistance, we’re always here to help.
Kindest regards,
Standard Bank Hello Peter Team
***