1 reviews | Active since Mar 2010

28 Dec 2017, 11:30

No service no assistance

We bought a vehicle in Nov 2013. Till date we have not receive any statement. I have tried to make unccessfull attempt to obtain a statement, last payment date and last payment amount. According to my calculation the last payment date should be Nov 2018.... However we all know that the bank will try and squeeze a little more out of you before the contact is paid up... I would like to get some answers before the end of 2017.

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Replies (1)
Standard Bank
Standard Bank's reply28 Dec 2017, 11:52
Official

Thank you for posting your comment.

We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.

We apologize for the inconvenience and undue frustration, this has caused.

We greatly appreciate your continued support

Kind regards

Complaint Resolution Centre
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