Rvdw
Ryno van der walt

1 reviews | Active since Jun 2011

30 Aug 2016, 16:30

No service / misleading advertising

<p>Closed my Private banking account due to NO service received after even changer to a different banker. Standard bank advertises on their website a Platinum credit card for R57 pm. Went to Riversdale branch to upgrade my current card to platinum since the interest is ridicules on my current card. The branch advised that I need to have a private banking cheque account to qualify for this card? Please advise where does the R57 p/m comes in as advertised on the website? </p>

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Replies (2)
Standard Bank
Standard Bank's reply31 Aug 2016, 09:38
Official

Good day Ryno

Thank you for your posting.

Please note that further details have been requested from you via email in order for us to address your concerns.

We await your response.

Best regards

Complaint Resolution Centre

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********** (fax)

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Standard Bank
Standard Bank's reply31 Aug 2016, 14:27
Official

Good day Ryno

Thank you for your posting and allowing us an opportunity to investigate your complaint.

This matter will be allocated to a resolution specialist who will contact you to resolve your complaint.

Kind regards

Complaint Resolution Centre

***

********** (fax)

**********