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Theo T

1 reviews | Active since Jun 2020

22 Jun 2020, 12:45

No service in this bank

Standardbank Savannah Mall. Only one teller on duty. I'm in the row for more than 3 hours. The excuse is they don't have staff because of covid 19. It's uneccaptable

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Replies (2)
Standard Bank
Standard Bank's reply22 Jun 2020, 16:44
Official
Dear Theo Van Tonder

Thank you for posting your comment. 

We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. 

We apologize for the inconvenience and undue frustration, this has caused.  

We greatly appreciate your continued support  

Kind regards 

Complaint Resolution Centre
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Standard Bank
Standard Bank's reply26 Jun 2020, 08:56
Official
Dear Theo

Please be informed contact has been made with you, therefore this matter has been closed.

Kind regards 

Complaint Resolution Centre
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